Manage Event Settings

The Manage Event Details settings page is where you configure key event information, including your event name, start and end dates, company details, and other essential settings required for Eventflow to function correctly.

Setting event dates

Start by entering your event start and end dates using the date picker fields. These are required fields to ensure:

• Automated emails are triggered correctly

• The event countdown is displayed on the dashboard for exhibitors

Show countdown timer on dashboard

The countdown timer displays the time remaining until your event start date directly on the Dashboard. This provides a quick visual reference for you and your team when managing event timelines.

If you are managing multiple events within a single EventFlow manual, you may prefer to hide the countdown timer to keep the Dashboard focused and uncluttered.

To show or hide the countdown timer

1. Go to General Settings.

2. Locate Show countdown timer on dashboard.

3. Select one of the following options:

   • Yes – Displays the countdown timer on the Dashboard.

   • No – Hides the countdown timer from the Dashboard.

4. Click Save to apply your changes.

Note Hiding the countdown timer does not affect your event dates or deadlines. It only removes the visual timer from the Dashboard view.

For more information about managing your event settings, see:

Naming your event

To ensure emails and platform references are accurate, you’ll need to provide the following:

• Event Name – A concise name used in emails for easy identification.

• Application Name (Short) – A brief, catchy name for use in the dashboard and emails. (e.g. Eventflow Manual)

• Application Name (Long) – A more detailed name, typically including specifics like the year or event type. (e.g. Eventflow Exhibitor Manual 2025)

These names are used throughout Eventflow to ensure the application aligns with your event branding for a consistent exhibitor experience.

Eventflow web address

The read-only Application URL field displays the web address for your event. This should match your production web address once published.

If you need to change this, please contact Eventflow support.

Using a custom domain

If your Eventflow manual uses a custom address owned by your organisation, your DNS administrator will need to maintain a CNAME record supplied by Eventflow.

This record is a production dependency. Removing or changing it will make the exhibitor manual unavailable at its custom address.

• Keep the CNAME record in place for as long as the manual is active.

• Mark it as protected or business-critical with your DNS provider where possible.

• Preserve it during website migrations, DNS-provider changes and agency handovers.

• Contact Eventflow before changing the domain or CNAME target.

If your manual becomes unavailable, ask your DNS administrator to confirm that the CNAME record still exists and points to the target supplied by Eventflow. Then contact Eventflow support so we can verify the configuration.

Event team name

This is used as the sign-off in emails sent via Eventflow. Example:

“Glastonbury Festival Team”

Company & address

Your company name and address are required to legally sign off emails, ensuring compliance with local data protection laws.