Suppliers

Add, edit and archive suppliers and supplier types.

The Manage Suppliers section allows you to add, edit, and organise approved suppliers, ensuring exhibitors can easily find the services they need. You can also categorise suppliers by type and archive those that are no longer relevant. Keeping supplier information up to date helps streamline exhibitor support and reduces enquiries.

How to Add a Supplier

Click '+ Supplier'. The Add Supplier page allows you to add new suppliers to your event’s directory, making it easy for exhibitors to find approved service providers. Follow these steps to add a supplier:

Enter Supplier Details

• Company Name – Input the supplier’s full company name.

• Website – Provide the supplier’s website URL for easy access to their services.

Upload Supplier Logo

• Drag and drop an image or click Browse to upload a logo.

• If no logo is provided, the platform will attempt to fetch one using The Logo Dev API. If that fails, a placeholder avatar will be generated using the company's initials.

Add Contact Information

• Contact 1 – Enter the primary contact’s name, email, phone number, and job title.

• Add Another Contact – Click this option to include multiple contacts if needed.

Assign a Supplier Group

• Select the appropriate supplier group to categorise and organise suppliers efficiently.

Please see Manage supplier types to add, edit and archive supplier types.

Save or Cancel

• Click Submit to save the supplier details.

• Click Cancel to discard any changes.

By keeping supplier details complete and up to date, you ensure exhibitors have access to reliable service providers with minimal effort.

How to Archive a Supplier

Archiving a supplier removes them from the front-end system, ensuring exhibitors can no longer access their details while keeping their information stored for future reference. You can restore or permanently delete archived suppliers at any time.

Archive a Supplier

1. Navigate to the Manage Suppliers section.

2. Locate the supplier you wish to archive in the list.

3. Tick the checkbox next to the supplier’s name.

4. Click the Archive Supplier button in the top right.

Once archived, the supplier will no longer be visible to users on the front end, but their details remain accessible in the system.

Access Archived Suppliers

• Click the Archived Suppliers button in the top navigation.

• You’ll see a list of all archived suppliers.

Restore or Permanently Delete a Supplier

1. Tick the checkbox next to the supplier you want to manage.

2. Choose one of the following options:

   • Restore – The supplier will be reinstated and visible again.

   • Permanently Delete – The supplier’s details will be completely removed from the system.

By using the archive function, you can keep your supplier list organised while retaining the flexibility to restore suppliers if needed.