Email templates

The Email Templates page allows you to preview all emails sent by Eventflow.

Email templates include:

• The initial Welcome Email

• Team member invitations when a user invites a team member

• Admin notifications

• Comment notifications

• And all other system-generated emails

Viewing and Testing Email Templates

• Clicking on an email template will display a preview of the email.

• To send a test email, click “Send a Test Email” in the top-right corner of the screen.

Editing the Welcome Email

For the Welcome Email, users have the ability to customise the content:

1. Click the purple “Edit Email” button in the top-right corner.

2. Toggle the “override options” to enable customisation.

3. You can:

   • Add your own content at the top of the email.

   • Include an additional paragraph at the bottom—ideal for highlighting key details, such as ticketing information.

4. Once changes are made, you can send a test email from the Welcome Email overview to review your updates.

Editing Subject Lines

Email subject lines in Eventflow are templated automatically, but you can customise the variables used in them by navigating to Admin → Manage Event Details.

• Event Name This is used throughout Eventflow. In the welcome email, it appears in the closing sentence — for example: “We look forward to welcoming you to Eventflow Demo.”

• Application Name (Short) This is used in the email subject line.

• Application Name (Long) This appears on the login screen and dashboard. In emails, it’s used for the email title and within the first paragraph.

Note: If you override the default Welcome Email content, it will replace these variables — so make sure to include them manually if you still want them to appear.