> For the complete documentation index, see [llms.txt](https://docs.eventflowapp.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.eventflowapp.com/getting-started/changing-a-users-email.md).

# Changing a user’s email

If a user needs to update their email address in Eventflow, there are a few ways to handle it depending on their access level and role.

### **Option 1: User Updates Their Own Email**

If the user still has access to their account:

1. Ask them to go to My Account (click the cog icon in the lower-left corner).
2. From there, they can update their email address directly by entering the new email and confirming it.
3. A verification link will be sent to the new email address to complete the process.

This is the **preferred method**, as it keeps their account history and team associations intact.

### **Option 2: User Cannot Access Their Account**

Administrators cannot edit another user’s email address directly.

#### If the user is a **Team Member**:

1. Go to **Admin > Manage Teams** and open their team.
2. Remove the Team Member with the incorrect email address.
3. Select **Add Team Member** and invite them using the correct address.

Removing the original account transfers its form submissions and task activity to the current Team Owner. This work remains associated with the original team.

#### If the user is the **Team Owner**:

Do not delete the team merely to correct the owner’s email address.

1. Open the team under **Admin > Manage Teams**.
2. Add the corrected email address as a new Team Member.
3. Edit the team and, under **Team Owner**, select the new account.
4. Submit the change.
5. Return to the team and remove the account with the incorrect address.

See [Changing a team owner](/getting-started/changing-a-team-owner.md) for more information.


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